By Phone:
Dial Ext. 152 this will call Todd in Technical Support. (Please leave a VM & Send a follow up e-mail if no answer). You can also reach me via Athena Text.

By E-mail:

Send an e-mail to IT-Support@bahc.com (This goes to Todd & Sandy)

Changing your Network password:
From a Thin Client – Launch any application, the press CTRL+ALT+DELETE, you will see a link to “Change a Password”.
From a Fat Client – Launch a Citrix Application and press CTRL + F1, you will see a link to “Change a Password”.
Changing your Athena password:
If you are at the 10 day mark, you will be prompted to change it after logging in.
If you are not at the 10 day mark, you can change it from the user profile screen under the settings icon (See screen shot below)

If you forgot your password for Athena click the forgot password link and follow the prompts to get it reset.

Issue with your Citrix Session:

If you are having issues with your apps, close all of your applications first then sign out and back on. This will create a new Citrix Session and clear any issue you may have had.